Help centre

How to use AB Bet, your account, safer gambling, and how to reach us.

Getting started

Register, sign in, and complete identity verification when we ask for it. You can browse markets before you are fully verified; some actions (for example adding funds or placing certain bets) may be restricted until checks are complete.

Bets & betslip

Select prices to build a betslip (footer panel on desktop). Stake and bet type follow the rules shown on the slip. Some stakes may require operator acceptance before the bet is final — see your slip status.

  • My bets — open bets and history
  • Odds format (fractional or decimal) — header Odds format control
  • Results and settlement depend on official sources and our trading rules.
Wallet & payments

Use the Wallet in the header for balance, deposit requests, and withdrawals. Processing times depend on your bank and our checks.

  • Wallet — add funds, pending activity, withdrawals
Account & security
Safer gambling & GAMSTOP

We support deposit limits, session reminders, time-outs, and self-exclusion on this site. National self-exclusion from all UK licensed online gambling operators is through GAMSTOP — separate from any time-out or self-exclusion you set only with us.

Responsible gambling (policy) · Terms · Privacy · Cookies

Complaints & disputes

If something has gone wrong, contact us first using the details below. If you are not satisfied with the outcome, you may refer the matter to an alternative dispute resolution (ADR) provider where applicable. Betting disputes in Great Britain can also be referred to IBAS (Independent Betting Adjudication Service) in line with licence conditions.

Contact

Email: support@example.com

After you sign in, you can open support tickets from the header.